Ecommerce Website Development Trends in the Ticket Sales Industry this Year!


Some businesses in a variety of industries are generating higher revenues this 2018, as opposed to their bottom-line margins a year or so ago. Analysts claim that ecommerce revenues in the USA alone will reach up to $400 billion by the end of the year. The ticket sales industry is among the top niches continuing to report higher margins this 2018, thanks to 3 of the most influential ecommerce website development trends today that are changing the online shopping habits and product browsing preferences of many buyers worldwide.

What are these 3 trends that are continuing to shape the entire user experience offered by ecommerce platforms this year? Well, these mainly involve artificial intelligence (AI), system automation processes, faster communication protocols and more convenient content delivery options among others. Read on to learn more.

Top 3 Ecommerce Website Development Trends This Year in the Ticket Sales Industry

1. AI-Powered Chat Agents - Recent breakthroughs in the AI industry are now being fused with the ecommerce website development niche. According to recent reports, many buyers say what they miss the most when shopping from an online ecommerce platform is the ability to talk to a sales agent whenever they want to ask something.

Because many businesses are looking for new ways to cut down their labor overheads, some of the most successful players in the ticket sales industry have begun to initiate AI-powered agent development campaigns into their ecommerce platform design requirements. They augment this system through their real human agents who wait for their AI chat agents to forward a customer for more complex inquiries and sales concerns. And to great success, almost all of them have also integrated AI systems into their platforms for dynamically displaying product selections and offers that are likely to be very relevant to the shopping habits and content viewing preferences of a visitor in their ecommerce platform.

2. More Convenient Return Processes & Faster Delivery Methods - We live in a world where almost all users around the world expect instantaneous gratification as part of an ecommerce platform's design. So, the top businesses this year in the ticket sales industry that reported significant increases in their margins and customer acquisition rates went ahead and included semi-automated ticket return processes, more convenient downloading options for tickets in digital formats and easier printing methods for their sold tickets into their ecommerce website development campaigns. By doing this, they also managed to lower down their overheads through less manual labor resources required for manning their return workflow systems and for delivering their tickets to buyers.

3. Better Mobile Shopping Responsiveness - In the USA, 22% of all online shopping revenues this year were generated from mobile purchases. This is why most of the most successful businesses in the ticket sales industry were ones that already implemented wider compatibility support for newer mobile devices into their ecommerce website development campaigns. They also included more payment options into their checkout processes for the mobile version of their sites, especially since many recent payment methods are now available in mobile devices.

Keep these trends in mind, considering that these will all continue to play significant roles in future ecommerce development standards. If your business doesn't operate in the ticket sales industry, then these trends can still be significant to your operations and target bottom-line margins this year and beyond. That's because the technologies behind these changes will also continue to improve, ensuring more application use cases for the ecommerce retail and wholesale industries.

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