How Has Twitter Impacted Modern Online Marketing?
Twitter
has redefined the way people consume content online. Consequently, it has
impacted modern online marketing in a number of ways. Twitter has changed the
art of online communication for the better. Here’s how Twitter has impacted
online marketing to foster deeper connections, more interactive brand
narratives and stronger brand visibility online.
#1 Engagement that Connects and Fosters
Interaction
Traditionally,
brand stories were one way operations with writers composing them and audiences
reading them. Twitter is a social media channel which has fostered a new way to
enable brands to engage directly with their followers beyond just allowing them
to consume a story. Twitter profiles order a chance to ask questions and listen
to followers. Social listening and the art of interactive online marketing has caught on as a
result. Now, there’s nothing as compelling as an exciting Twitter tweet that
can share your brand’s updates online.
#2 Marketing in Real Time
Twitter
has also impacted the way news breaks out. Rather than waiting for the press
releases, real time information and news breaks out on Twitter, now. For
companies dealing with product launches and crises alike, Twitter serves as an
invaluable tool for online reputation management. With real-time Twitter feeds
and tweets, brands need not wait for days or even hours before responding to a
crises or a developing PR angle.
#3 Gathering In Depth Marketing Data
For
brands looking to have a finger on the pulse of their audience, Twitter is the
best tool to source information. Twitter Polls feature maker further makes it
easier to carry out surveys. Brands can use information for tailoring services
and products to meet the needs of their audience.
#4 Exceptional Customer Service
Along
with gathering information, brands now connect with customers that require
their assistance and resolve complaints, disputes, issues and concerns more
effectively. Brands can also initiate damage control through customer service
reps responding instantly on Twitter.
#5 Creating a Direct Marketing Dialogue
While
email pitches are a norm, online marketing dialogues are now increasingly
making their way to Twitter, which is great for outreach and influencer
marketing.
#6 Global Audience Reach
Through
Twitter, companies and businesses can reach a larger audience than ever before.
Using hashtags can further amplify the impact of your content. Brands can
connect with millions and align with changing customer preferences quite
easily.
#7 Makes Marketing Campaigns Measurable
Twitter
extends the capabilities of marketers to measure the impact of online marketing
communication. Mentions and follower growth are easy to track on Twitter.
Through interactions via Twitter, brands have, therefore, been able to create
more authentic branding opportunities.
#8 Exercise Creativity
Marketing
on the internet has become infinitely more creative. Twitter has provided a
platform for content creators to exercise creativity in ways that are
unprecedented. Businesses and brands can create more personalized content
through real-time platforms like Twitter. Whether it’s videos or notes in response to specific customer
questions, Twitter is the key. Thanks to the Twitter acquisition of Periscope,
one is no longer limited to 30-second videos. Videos can be streamed for as
long as wanted, so video marketing has taken on a new meaning for online
marketers.
#9 Twitter Introduces IoT to Online Marketers
All
because of Twitter, even inanimate objects can tweet from their perspective. In
2012, during the London Olympics for example, the aquatic sports cam would
tweet underwater shots. Twitter has taken digital marketing to a new high, with
companies tweeting using product names, service offerings and online brand
persona.